Official Knowledge Base

How can we help you sell on Shopping Scene?

Explore step-by-step guides for the Seller Web Panel and Mobile App. Learn how to manage orders, POS sales, subscriptions, AI product generation, and financial payouts.

51 Comprehensive Articles
Web & Mobile App Covered
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4 articles

Getting Started & Registration

Account creation, phone & email verification, approval process, and seller dashboard.

3 articles

Shop & Profile Settings

Store branding, business verification documents, and account profile management.

3 articles

Subscription Packages

Understanding packages, free plans, offline payments, and renewal workflows.

11 articles

Product Management

Adding products, AI generator, CSV bulk upload, variants, stock, digital items, and reviews.

4 articles

Order Management

Fulfilling orders, updating statuses, bulk operations, and printing invoices.

3 articles

Point of Sale (POS)

Setting up POS, processing in-person orders, custom pricing, and receipt printing.

4 articles

Financials & Payouts

Payment history, monthly payouts, commission rates, and category ledger.

2 articles

Marketing & Promotions

Creating discount coupons, promotional banners, and custom product labels.

3 articles

Communication & Tickets

Live customer chat, support tickets, and configuring push & email notifications.

3 articles

Analytics & Reports

Sales performance reports, GST/tax reports, and commission ledger analytics.

3 articles

Advanced Features

Dropshipping integrations, GST configuration, HSN codes, and seller notes.

8 articles

Seller Mobile App

Using the Seller App for iOS & Android, mobile POS, order alerts, and management.