Communication & Tickets
1 min read
Notifications
How notifications work for sellers
Notifications
Stay informed about orders, approvals, and important updates through the notification system.
Types of Notifications
| Type | Examples |
|---|---|
| Order Notifications | New order placed, order status changes |
| Shop Notifications | Registration approved, verification status |
| Package Notifications | Subscription activated, payment approved |
| Custom Notifications | Admin-sent announcements and promotions |
| Tracking Notifications | Order tracking updates |
Notification Channels
| Channel | Description |
|---|---|
| In-App | Bell icon in header/app (unread count badge) |
| Push Notification | Mobile push notification via Expo |
| Email notifications (if configured) | |
| WhatsApp messages (if configured) |
Viewing Notifications
- Web Panel: Click the bell icon in the header → view dropdown, or Sidebar → All Notifications
- Mobile App: Bell icon → notification list
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Screenshot TODO
— Notification bell with dropdown
Managing Notifications
- Click a notification to mark as read and navigate to the relevant page.
- Bulk delete: Select and delete multiple notifications.
What's Next?
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