Getting Started & Registration
2 min read

Registration Approval

Understanding the seller registration approval process

Registration Approval

Depending on the platform's configuration, new seller accounts may require admin approval before they can access the seller dashboard and start selling.


How It Works

Automatic Approval (Auto-Approval ON)

  • When admin has enabled auto-approval, your account is immediately active after registration.
  • You can log in and start setting up your shop right away.

Manual Approval (Auto-Approval OFF)

  • Your account enters a pending state after registration.
  • An admin must manually review and approve your application.
  • You will receive a notification (in-app + email/SMS) when your account is approved.
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β€” Pending approval status screen (mobile app)

Approval Flow

β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”     β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”     β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚  Seller      β”‚     β”‚  Admin Reviews   β”‚     β”‚  Seller Gets     β”‚
β”‚  Registers   │────▢│  Application     │────▢│  Approved        β”‚
β”‚              β”‚     β”‚                  β”‚     β”‚  Notification    β”‚
β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜     β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜     β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜

What Happens During Review?

The admin can see:

  • Your name and contact information
  • Your shop name and address
  • The agent who referred you (if any)
  • Your selected product category

Notifications Sent

When your account is approved, you'll receive notifications through:

  1. In-app notification in the seller dashboard
  2. Email notification (if email is configured)
  3. WhatsApp notification (if WhatsApp integration is active)

What If My Account Is Not Approved?

Scenario Action
Account still pending after 24-48 hours Contact support via the Shopping Scene website
Account rejected You may need to re-register with corrected information
Need faster approval Contact your assigned sales agent if you have one

What's Next?

Once approved:

  1. Log in to your account β†’
  2. Explore your Dashboard β†’
  3. Purchase a subscription package β†’
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