Getting Started & Registration
2 min read
Registration Approval
Understanding the seller registration approval process
Registration Approval
Depending on the platform's configuration, new seller accounts may require admin approval before they can access the seller dashboard and start selling.
How It Works
Automatic Approval (Auto-Approval ON)
- When admin has enabled auto-approval, your account is immediately active after registration.
- You can log in and start setting up your shop right away.
Manual Approval (Auto-Approval OFF)
- Your account enters a pending state after registration.
- An admin must manually review and approve your application.
- You will receive a notification (in-app + email/SMS) when your account is approved.
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Screenshot TODO
β Pending approval status screen (mobile app)
Approval Flow
ββββββββββββββββ ββββββββββββββββββββ ββββββββββββββββββββ
β Seller β β Admin Reviews β β Seller Gets β
β Registers ββββββΆβ Application ββββββΆβ Approved β
β β β β β Notification β
ββββββββββββββββ ββββββββββββββββββββ ββββββββββββββββββββ
What Happens During Review?
The admin can see:
- Your name and contact information
- Your shop name and address
- The agent who referred you (if any)
- Your selected product category
Notifications Sent
When your account is approved, you'll receive notifications through:
- In-app notification in the seller dashboard
- Email notification (if email is configured)
- WhatsApp notification (if WhatsApp integration is active)
What If My Account Is Not Approved?
| Scenario | Action |
|---|---|
| Account still pending after 24-48 hours | Contact support via the Shopping Scene website |
| Account rejected | You may need to re-register with corrected information |
| Need faster approval | Contact your assigned sales agent if you have one |
What's Next?
Once approved:
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