Order Management
2 min read

Order Management

How to view, filter, and manage your orders

Order Management

Your orders section shows all customer orders containing your products. Here you can view, filter, and manage order statuses.


Viewing Orders

On Web Panel

Navigate to Sidebar β†’ Orders to see your complete order list.

On Mobile App

Go to the Orders tab to browse all orders.

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β€” Orders list page (web)
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β€” Orders list page (mobile)

Order Information

Each order displays:

Field Description
Order Code Unique order identifier (e.g., SS-20240101-1234)
Customer Name of the buyer
Amount Order total amount
Delivery Status Current delivery status
Payment Status Paid / Unpaid
Date Order creation date

Order Statuses

Status Meaning
Pending New order, awaiting processing
Confirmed Order confirmed, preparing for dispatch
On The Way Order shipped and in transit
Delivered Order delivered to customer
Cancelled Order was cancelled

Filtering Orders

Filter orders by:

  • Delivery Status: Pending, Confirmed, On The Way, Delivered, Cancelled
  • Payment Status: Paid, Unpaid
  • Date Range: Custom date filter
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β€” Order filter options

Order Details

Click/tap on an order to see:

  • Product details (name, quantity, price, variant)
  • Customer shipping address
  • Payment information
  • Delivery status history
  • Tracking code
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β€” Order detail page

What's Next?

  1. Update order status β†’
  2. Bulk order actions β†’
  3. Download invoices β†’
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