Product Management
1 min read

Product Reviews

How to view and manage customer reviews on your products

Product Reviews

Monitor customer feedback on your products to improve quality and build trust.


Viewing Reviews

On Web Panel

  1. Go to Products β†’ Product Reviews.
  2. See all reviews across your products.
  3. Click on a product to see its detailed reviews.

On Mobile App

  1. Go to Products tab β†’ Reviews.
  2. Browse reviews with ratings and comments.
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β€” Product reviews list

Review Information

Each review shows:

  • Customer Name: Who left the review
  • Rating: 1-5 star rating
  • Comment: Customer's written feedback
  • Date: When the review was posted

Important Notes

  • You cannot delete customer reviews (managed by admin).
  • Respond to negative feedback through the customer conversation system.
  • High ratings improve your product's visibility on the marketplace.

What's Next?

  1. Answer product queries β†’
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